In the brick-and-mortar world, windows entice shoppers into the store. Online, your website is the “window.” Is it visually exciting? Does it encourage shoppers to explore your products and services? Is it easy to navigate, and does it load quickly? These are only the basics. If you haven’t already, you’ll want to cover all the […]
According to a survey of more than 4,000 consumers conducted by Mitel, a global business communications provider, there is a positive shift in the quality of the Customer Experience (CX), even as digital engagement among consumers has increased during the pandemic.